Delhi, Delhi, India
Summary
Led strategic consulting and operations initiatives at ValueLabs, driving significant revenue growth and operational efficiencies through data-driven strategies and cross-functional team leadership.
Highlights
Achieved 10% YoY revenue uplift ($8M+) by developing and implementing a growth strategy, leveraging competitive benchmarking and data-informed pricing models.
Generated $5M in incremental revenue and increased new client acquisition by 20% through the execution of multi-channel Go-to-Market (GTM) strategies for market expansion.
Directed a 15-member cross-functional team to develop a balanced scorecard performance management system with 40+ KPIs, boosting operational efficiency by 30%.
Improved customer engagement by 25% and retention by 10% through strategic due diligence on client portfolios, utilizing Salesforce CRM and Business Intelligence tools.
Led executive workshops on digital transformation and strategy, successfully establishing an internal Center of Excellence for innovation.